DELIVERIES & CONDITIONS OF ORDERING
Orders over $250 receive free freight to all major cities* in Australia.
|Destination||First Case||Every Other Case|
|Adelaide Metro* (S1)||$8.00||$8.00|
|Adelaide Outer Metro* (S2)||$10.00||$10.00|
|NSW Country (N2)||$15.00||
|Tweed Heads (N4)||
|VIC Country (V2)||$15.00||$15.00|
|Gold Coast* (GC)||$10.00||$10.00|
|Sunshine Coast (SC)||$10.00||$10.00|
|QLD Country Near (Q2)||$25.00||$25.00|
|QLD Country Mid (Q3)||$25.00||$25.00|
|QLD Country North (Q4)||$25.00||$25.00|
|WA Country South (W2)||$25.00||$25.00|
|WA Country North (W3)||$25.00||
|Xmas & Cocos Islands (W4)||
|NT Near (NT1)||
|NT Remote (NT2)||$70.00||
|Norfolk Island (NF)||
* orders of $250+ will receive free freight to these locations
PLEASE ALLOW UP TO 14 DAYS FOR DELIVERY WITHIN AUSTRALIA.
Most deliveries occur much sooner than this. Call us for an approximate turnaround time.
We process purchases on business days, which are Monday to Friday and exclude public holidays in South Australia. If you submit an order for Items via our website on a non-business day, we will process your order on the next business day. Items will usually be shipped within two (2) business days. We will contact you if your Item/s will be shipped outside of this timeframe.
A case is 12 bottles of wine
a) Persons ordering alcoholic beverages must be over 18 years of age.
b) Alcoholic beverages must be signed for by a person over 18 at the time of delivery.
- c) Edinburgh Cellars reserves the right to request further information such as photo ID and credit card information for validation of age, identity and address for security purposes. Failure to comply with requests for further information may result in cancellation of the order in question.
d) You may order any mix of products you wish. (NB - Unit prices apply when selecting your own mixed dozen of wine.)
e) Delivery fees are at the case rates for orders of less than 1 case. For example 1 bottle delivered to Sydney will incur a A$15.00 delivery charge. For orders of less than 12 bottles for delivery in the Melbourne Metropolitan area a A$10.00 delivery charge will apply.
f) Any deliveries requiring redelivery, or redirection from an address provided by yourself to a new address provided by the recipient, will incur an additional charge.
g) For Local Adelaide Metro Orders less than A$50.00 in value an additional $8.00 packaging and handling charge will apply.
h) Hot Weather Policy - If extreme weather conditions occur, we will contact you regarding the best possible way to ensure your wine arrives to you safely.
- i) All pricing is in Australian dollars.
- j) Damages in Transit:- It should be understood that supply chains for most products in the liquor industry are set up to deal with consumables. Items are packaged and transported accordingly, so it is not uncommon for items to have minor damage to labels and presentation boxes. All attempts will be made to ship items in original packaging. There may be instances where packaging can be damaged in transit. This includes products that Edinburgh Cellars may have received from suppliers. Minor label and/or packaging scuff is impossible to avoid in every instance, therefore we request that customers have realistic expectations in this regard. If you require a pristine example of the bottle and packaging please advise at the time of ordering and we will confirm the condition of the item(s) on hand and/or do our best to preferentially select the item(s).
- k) Edinburgh Cellars suggest that Insurance be included on all extremely limited and collectable products. We are more than happy to provide a quote for those irreplaceable items.
l) If you have a dispute regarding a delivery, you must contact us within 14 days of the date of delivery. Do not delay. Provision of proof of delivery expires 30 days after the courier's actual delivery date. If you contact us beyond this time frame, it is highly unlikely we'll be able to help you resolve any issues.
- a) International Freight - Due to numerous variables applicable to different countries in accepting alcohol deliveries we ask that you contact Edinburgh Cellars direct with your enquiry. Please do not assume we can deliver to your country before placing your order. Please contact us for a quote.
Edinburgh Cellars accepts payments via Credit Card.
After you make payment for your order, you will receive a transaction confirmation email, which confirms receipt of your order. An additional email will be sent to provide you with a tracking number once we have shipped your order.
We recognise that protection and safety of information relating to your credit card is very important. Therefore, we provide you with a very safe and stress-free online shopping experience.
All transactions are secured with SSL protocol. Using SSL helps to encrypt the information so that the card details and all other sensitive data is protected. The SSL is symbolised by a padlock icon in the URL bar, and the web address begins with https.
S1 Adelaide 5000-5199, 5800-5999
S2 SA Country 2880, 5200-5749
N1 Sydney 1000-2249, 2555-2574, 2740-2786, 2890
GF Gosford 2250-2263
WG Wollongong 2500-2506, 2515-2530
NC Newcastle 2282-2310
CB Canberra 0200-0299, 2600-2620, 2900-2920
N2 NSW Country 2264-2281, 2311-2484, 2487-2499, 2507-2514, 2531-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710-2714, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898
N3 Albury 2640-2641, 2708-2709
N4 Tweed Heads 2485-2486
V1 Melbourne 3000-3210, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999
GL Geelong 3211-3220
BR Ballarat 3350, 3353-3356
V2 Vic Country 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999
V3 Wodonga 3689-3690
Q1 Brisbane 4000-4209, 4230-4299, 4500-4549, 4900-4999, 9000-959, 9700-9799
GC Gold Coast 4210-4224, 4226-4229
SC Sunshine Coast 4550-4575
IP Ipswich 4300-4307
Q2 Qld Ctry Near 4308-4499, 4576-4689, 9597-9699, 9880-9919
Q3 Qld Ctry Mid 4690-4805, 9920-9959
Q4 Qld Ctry North 4806-4899, 9960-9999
Q5 Coolangatta 4225
W1 Perth 6000-6214, 6800-6999
W2 WA Ctry South 6215-6699
W3 WA Ctry North 6700-6797
W4 Xmas & Cocos Is 6798-6799
T1 Tasmania 7000-7150, 7152-7999
NT1 NT Near 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999
NT2 NT Remote 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886
NF Norfolk Island 2899
AAT Antartica 7151